Payment Policy

Accepted Payment Methods

At Novaliera, we currently accept PayPal as our official payment method at checkout. All customers must ensure that their PayPal account is active, verified, and in good standing before completing a transaction.
Payments are processed securely through PayPal, and each transaction must be successfully authorized before an order can be confirmed and shipped. Customers who do not have a PayPal account may still complete their purchase using a debit or credit card through PayPal’s secure guest checkout feature.

Currency for Transactions

All transactions on the Novaliera website are conducted in U.S. Dollars (USD). If your PayPal or bank account is set to another currency, your financial institution may apply its own exchange rate or additional transaction fees. These charges are determined by your payment provider and are beyond Novaliera’s control.

Secure Payment

Your payment security is our top priority. All transactions are protected using SSL (Secure Socket Layer) encryption technology, ensuring that your payment and personal details are transmitted safely and remain confidential throughout the checkout process. Novaliera does not store or have access to your complete payment credentials at any stage.

Shipping Policy Overview

Novaliera is committed to delivering all orders across the United States quickly, reliably, and free of charge. Orders placed before our daily cut-off time are processed promptly, and delivery windows are clearly stated at checkout.
For more detailed information, please review our full Shipping Policy.

Return & Refund Policy Overview

We gladly accept returns for both defective and non-defective products, provided they are in new condition with their original tags and packaging. Customers have 30 days from the delivery date to initiate a return, and all approved refunds are processed within 14 days of receiving the returned item.
Please refer to our Return & Refund Policy for complete terms and conditions.

Privacy Policy Overview

Novaliera respects your privacy and is committed to protecting your personal data. We only collect the information necessary to process your order, provide customer service, and improve your shopping experience.
Your data is securely stored and never shared with unauthorized third parties. You can learn more about our data practices in our Privacy Policy.

Google Merchant Center Compliance

Novaliera adheres strictly to Google Merchant Center requirements. All billing, checkout, and order information is presented clearly and transparently to customers. We ensure that our payment processes, refund terms, and customer protections remain fully compliant with applicable e-commerce and consumer protection standards.

Need Help?

If you have any questions about our payment process, billing terms, or related policies, our customer care team is always here to assist you.

Store Name: Novaliera

Email: info@novaliera.com

Address: 140 East Broadway Avenue #25, Jackson, WY 83001, United States

Operating Hours: Monday to Friday, 10:00–17:00 (GMT-7)