Frequently Asked Questions
FAQs
Do you ship internationally?
Currently, Novaliera ships within the United States only.
What is your order cut-off time?
Orders placed before 16:00 (4:00 PM) GMT-4, Monday to Friday, will begin processing the same day.
Do you accept returns?
Yes, returns are accepted for defective and non-defective items within 30 days of delivery.
Do I need to pay for return shipping?
No. Novaliera covers the cost of return shipping.
How do you protect my personal information?
We use SSL encryption and strict internal controls to keep your data safe.
Can I pay with a credit or debit card?
Yes. You can link your credit or debit card to your PayPal account and use it to complete your purchase.